Unfortunately, we do not offer refunds as each of our items are printed on demand. We do, however, offer exchange of same item only if item arrives defective and is shipped back at customer's expense. We do not offer exchange based on wrong size or color. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed and sent to same address.
Sale items (if applicable):
We do not give exchanges on sale items.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Waves & Wood Clothing Co., 19749 Dearborn St Chatsworth California US 91331.
To return your product, you should mail your product to: 19749 Dearborn St Chatsworth California US 91331
You will be responsible for paying for your own shipping costs for returning your item for exchange if applicable. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.